Shipping Policy

At OpenPixel Web Solutions, we specialize in delivering digital products and services such as website design, development, hosting setup, branding, and digital marketing. As all our offerings are delivered electronically, no physical shipping or delivery applies.

Digital Delivery

  • All services and deliverables are provided in digital format, such as website deployments, downloadable files, design templates, or access credentials.
  • Once the project or milestone is completed, digital files are shared through secure online methods including email, project management portals, or cloud storage links (e.g., Google Drive, Dropbox, or similar).
  • Delivery timelines are defined in the project proposal or service agreement and may vary depending on the scope of work.

Delivery Timelines

  • Standard delivery timelines are communicated at the start of each project.
  • Any delay due to dependencies such as client feedback, approvals, or third-party integrations will extend the delivery timeline accordingly.
  • For services like hosting setup or domain activation, timelines may depend on the respective service provider’s processing time.

Non-Delivery of Digital Products

If, for any reason, a digital deliverable is not received within the agreed timeframe, clients are requested to contact us immediately at hello@openpixelweb.com. Our team will verify the issue and ensure prompt re-delivery of the service or digital files.

Download & Access Issues

In case of difficulty in accessing or downloading digital content provided by OpenPixel, please reach out to our support team. We will reissue the access links or provide alternative delivery methods to ensure smooth access.

No Physical Shipping

As OpenPixel operates exclusively in the digital domain, no physical goods are shipped. Any mention of “shipping” in invoices or communications refers strictly to digital file transfers or online delivery processes.

Contact Information

For any questions or clarifications regarding digital delivery or project handover, please contact us:

Open Pixel Web Solutions

Address: 203, Bhavani Plaza Opp. ECIL Bus Station, Kamala Nagar, ECIL Post, Hyderabad – 500062 Telangana, India
or by mail at hello@openpixelweb.com.